Insurancemoderate

Continuity of Care / Transitional Care Request

COC Request (insurer-specific) · Health Insurance Plans

Request to continue seeing a current out-of-network provider at in-network cost-sharing rates during a plan transition. Typically available for a limited period (60-90 days) when switching insurance plans or when a provider leaves the network mid-treatment.

Form Details

Total fields
10
Auto-fillable
7 (70%)
Time without BeneFill
15 minutes
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4 minutes
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11 minutes
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Frequency
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Where to Submit This Form

📬

Mail to the new health plan's member services

📠

Fax to the new plan's utilization management department

🌐

Submit through the new plan's member portal (if available)

Filing Deadline

Must be requested within the first 30-60 days of the new plan's effective date (varies by plan and state law). Some states mandate a 90-day continuity period.

Required Attachments

  • 📎 Current treatment plan or summary from your provider
  • 📎 Documentation of active or ongoing treatment
  • 📎 Provider's contact information and NPI

Processing Time

5-15 business days. Some plans expedite for urgent ongoing treatments.

What Happens Next

If approved, you can continue seeing your current provider at in-network rates for the approved transition period (typically 60-90 days).

Tips for This Form

  • Request continuity of care immediately when you switch plans — don't wait for a gap in care
  • This is especially important for ongoing treatments: cancer care, pregnancy, organ transplant follow-up
  • Many states have continuity of care laws — check your state's requirements
  • Ask your current provider to submit a supporting letter documenting the need for continued treatment

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