Tiering Exception · Part D Plans / Commercial Insurers
Request to obtain a non-preferred drug at the lower cost-sharing tier. Prescriber must provide a supporting statement documenting why the lower-tier alternatives are not appropriate.
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Fax to your insurer or Part D plan's exceptions department
Fax number is on the formulary or plan documents.
Through the plan's provider portal or CoverMyMeds
Mail to the plan's coverage determination department
Standard: 72 hours (Part D). Commercial plans: varies, typically 15-30 days.
If approved, the drug moves to a lower cost-sharing tier. If denied, you have the right to appeal. The plan must provide written notice of the decision with appeal rights.
PA Request (insurer-specific) · Health Insurance Plans
Request for approval of surgical procedures, imaging studies, specialist referrals, or other services requiring pre-authorization. Must demonstrate medical necessity.
Pharmacy PA (insurer/PBM-specific) · Health Insurance Plans / PBMs
Request for coverage of formulary drugs requiring PA, non-formulary drugs, or override of step therapy, quantity limits, or other utilization management edits.
Step Therapy Exception · Health Insurance Plans / PBMs
Request to bypass step therapy requirement and proceed directly to a preferred or non-preferred drug. Must document why first-step drugs are not appropriate for the patient.
Specialty PA (insurer-specific) · Health Insurance Plans / Specialty Pharmacies
Prior authorization request for high-cost specialty medications including biologics, gene therapies, and other complex drugs. Requires detailed clinical criteria documentation.
DME PA (insurer-specific) · Health Insurance Plans / Medicare MACs
Request for coverage of wheelchairs, CPAP machines, hospital beds, prosthetics, orthotics, and other durable medical equipment.
HH PA (insurer-specific) · Health Insurance Plans / UM Organizations
Request for authorization of home health services including skilled nursing, physical therapy, occupational therapy, speech therapy, and home health aide. Requires signed physician orders and supporting clinical documentation.
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