HH PA (insurer-specific) · Health Insurance Plans / UM Organizations
Request for authorization of home health services including skilled nursing, physical therapy, occupational therapy, speech therapy, and home health aide. Requires signed physician orders and supporting clinical documentation.
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Fax to the insurer's home health authorization department
Typically submitted by the home health agency. Medicare does not require prior authorization for most home health services.
Submit through the insurer's provider portal
Call the insurer's home health authorization line
Filing Deadline
Submit before starting home health services. For managed care plans, authorization is typically required before the first visit. Concurrent review may be required for continued services.
Standard: 5-15 business days. Urgent: 24-72 hours. Concurrent reviews for continued services: 3-5 business days.
If approved, the authorization specifies the types of services, frequency, and duration authorized. The home health agency must comply with the authorized scope and request re-authorization for continued services.
PA Request (insurer-specific) · Health Insurance Plans
Request for approval of surgical procedures, imaging studies, specialist referrals, or other services requiring pre-authorization. Must demonstrate medical necessity.
Pharmacy PA (insurer/PBM-specific) · Health Insurance Plans / PBMs
Request for coverage of formulary drugs requiring PA, non-formulary drugs, or override of step therapy, quantity limits, or other utilization management edits.
Step Therapy Exception · Health Insurance Plans / PBMs
Request to bypass step therapy requirement and proceed directly to a preferred or non-preferred drug. Must document why first-step drugs are not appropriate for the patient.
Tiering Exception · Part D Plans / Commercial Insurers
Request to obtain a non-preferred drug at the lower cost-sharing tier. Prescriber must provide a supporting statement documenting why the lower-tier alternatives are not appropriate.
Specialty PA (insurer-specific) · Health Insurance Plans / Specialty Pharmacies
Prior authorization request for high-cost specialty medications including biologics, gene therapies, and other complex drugs. Requires detailed clinical criteria documentation.
DME PA (insurer-specific) · Health Insurance Plans / Medicare MACs
Request for coverage of wheelchairs, CPAP machines, hospital beds, prosthetics, orthotics, and other durable medical equipment.
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