DME PA (insurer-specific) · Health Insurance Plans / Medicare MACs
Request for coverage of wheelchairs, CPAP machines, hospital beds, prosthetics, orthotics, and other durable medical equipment.
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Fax to the insurer's DME prior authorization department
Typically submitted by the DME supplier or prescribing physician. Fax number on the insurer's provider portal.
Submit through the insurer's provider portal
Call the insurer's DME authorization line for verbal authorization
Filing Deadline
Submit before obtaining the DME. Some insurers allow retroactive authorization within 24-48 hours for urgent needs.
Standard: 5-15 business days. Expedited: 24-72 hours for urgent medical needs. Medicare: CMN-based items may take longer.
If approved, you receive an authorization number specifying the item, quantity, and rental/purchase terms. Confirm authorization with the DME supplier before delivery. Authorization does not guarantee payment — the claim must still meet all plan requirements.
PA Request (insurer-specific) · Health Insurance Plans
Request for approval of surgical procedures, imaging studies, specialist referrals, or other services requiring pre-authorization. Must demonstrate medical necessity.
Pharmacy PA (insurer/PBM-specific) · Health Insurance Plans / PBMs
Request for coverage of formulary drugs requiring PA, non-formulary drugs, or override of step therapy, quantity limits, or other utilization management edits.
Step Therapy Exception · Health Insurance Plans / PBMs
Request to bypass step therapy requirement and proceed directly to a preferred or non-preferred drug. Must document why first-step drugs are not appropriate for the patient.
Tiering Exception · Part D Plans / Commercial Insurers
Request to obtain a non-preferred drug at the lower cost-sharing tier. Prescriber must provide a supporting statement documenting why the lower-tier alternatives are not appropriate.
Specialty PA (insurer-specific) · Health Insurance Plans / Specialty Pharmacies
Prior authorization request for high-cost specialty medications including biologics, gene therapies, and other complex drugs. Requires detailed clinical criteria documentation.
HH PA (insurer-specific) · Health Insurance Plans / UM Organizations
Request for authorization of home health services including skilled nursing, physical therapy, occupational therapy, speech therapy, and home health aide. Requires signed physician orders and supporting clinical documentation.
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