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Formulary Exception Request

Formulary Exception (insurer/PBM-specific) · Health Insurance Plans / PBMs

Request for coverage of a drug that is not on the plan's formulary. Prescriber must document why formulary alternatives are not appropriate for the patient due to medical necessity.

Form Details

Total fields
12
Auto-fillable
7 (58%)
Time without BeneFill
25 minutes
Time with BeneFill
7 minutes
Time saved
18 minutes
Filled by
doctor
Frequency
as needed

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Where to Submit This Form

📠

Fax to the insurer's pharmacy department or PBM

Fax number is typically on the formulary exception form or the insurer's provider portal.

🌐

Submit through the insurer's provider portal or PBM website

📬

Mail to the insurer's pharmacy prior authorization department

Filing Deadline

No strict filing deadline, but the patient cannot obtain the medication until the exception is approved. Standard decisions within 72 hours; expedited within 24 hours.

Required Attachments

  • 📎 Prescriber's supporting statement documenting medical necessity
  • 📎 List of formulary alternatives tried and failed (with dates and outcomes)
  • 📎 Relevant medical records supporting the need for the specific medication
  • 📎 Clinical literature supporting the requested drug (if applicable)

Processing Time

Standard: up to 72 hours. Expedited: within 24 hours if delay would jeopardize life or health.

What Happens Next

The insurer or PBM will review and issue a coverage determination. If approved, the drug is covered at the applicable formulary tier. If denied, you can appeal.

Tips for This Form

  • Have your prescriber complete the form — formulary exceptions must come from the prescribing physician
  • Document all formulary alternatives that were tried and why they failed or are contraindicated
  • Request expedited review if the patient is currently without the medication and their health is at risk
  • For Medicare Part D, the plan must provide a temporary supply while the exception is reviewed during transitions

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